You may cancel your Extended Service Agreement under certain conditions. Here’s how it works:
📬 How to Cancel
To request a cancellation, submit a written request to the Selling Dealer and include the following:
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Your Extended Service Agreement number
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Your Vehicle Identification Number (VIN)
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Your vehicle’s current mileage
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Your vehicle’s make and model
⏳ When Can You Cancel?
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Within 60 days of purchase:
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You’ll receive a full refund if no claims have been made.
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After 60 days or after a claim has been made:
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You’ll receive a pro-rated refund, minus:
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Any paid or pending claims
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A $50.00 cancellation fee
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🔢 How the Refund is Calculated
Your refund is calculated based on usage of the contract, using whichever of the following two calculations results in a higher deduction:
📍 Mileage-Based
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(Miles driven since contract purchase) ÷ (Maximum miles allowed – Odometer reading at purchase)
📅 Time-Based
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(Months since contract purchase) ÷ (Total covered months – Months in service before contract)
📘 The result is applied to the purchase price of your Agreement to determine the refund amount, minus any paid/pending claims and the $50 fee.
🚗 Repossession or Total Loss
If your vehicle is:
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Repossessed, or
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Declared a total loss
➡️ A refund will be issued using the same calculation as a regular cancellation.
🏦 All refunds will be sent to the lienholder, if one exists. If there is no lienholder, the refund will be issued directly to you.
🔒 No Cancellation by New Owners
If this Agreement is transferred to a new owner, that individual cannot cancel the Agreement under any circumstances.
💵 Cancellation Fee
A $50.00 fee applies to all cancellations unless canceled within 60 days with no claims.
📌 Important: State-specific rules may affect your cancellation rights. Please refer to your State Provisions for details.
