How do I make a payment on my plan?
Friday, June 19 2026
For payment inquiries, contact our payment department at payments@autrella.com. Your dealer can also assist with payment arrangements at the time of purchase.
- Published in Payments & Billing
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What affects the price of my plan?
Friday, June 19 2026
Plan pricing is determined by several factors including vehicle type, age, mileage, the coverage tier selected, and the term length. Your authorized dealer can provide a specific quote based on your vehicle’s details.
- Published in Quotes & Pricing, Support
How do I get a quote for an Autrella plan?
Friday, June 19 2026
Autrella plans are sold exclusively through our authorized dealer network. To get a quote, ask your dealer about Autrella coverage options, or contact us at sales@autrella.com or call +1 (833) 428-8735 for help finding a local dealer partner.
- Published in Quotes & Pricing
Where are Autrella plans valid?
Friday, June 19 2026
Autrella Powersports plans are valid in all 50 U.S. states, Canada, and Puerto Rico. Check your specific contract for geographic coverage details.
- Published in Coverage & Plans, Support
Do Autrella plans have mileage limits?
Friday, June 19 2026
No. All Autrella service plans — both Powersports and LUX — are unlimited mileage. Plans expire by time only, based on the term selected at purchase.
- Published in Coverage & Plans, Support
Is my vehicle eligible for an Autrella plan?
Friday, June 19 2026
For Autrella Powersports, vehicles must generally be under 20 model years old and under 100,000 miles at the time of enrollment. This varies depending on vehicle type and age. For Autrella Lux, plans are generally available for applicable vehicle less than 12 model years old and under 60,000 miles. Eligibility is determined at the point
- Published in Coverage & Plans, Support
What is NOT covered under my plan?
Friday, June 19 2026
Non-covered items vary by plan but commonly include pre-existing conditions, damage from misuse or neglect, cosmetic damage, workmanship issues, routine maintenance items (oil changes, filters, brake pads), non-factory-installed electronics, and wear-and-tear items like clutch components and final drive chains or belts. Refer to your specific contract for the complete list of exclusions.
- Published in Coverage & Plans, Support
What are the Autrella LUX coverage tiers?
Friday, June 19 2026
Autrella LUX offers three plans: Plan P (Powertrain) covering essential drivetrain components, Plan A (Stated) covering a broader list of named components, and Plan B (Exclusionary) providing the most comprehensive coverage by listing only what is not covered. All LUX plans are unlimited mileage and available for up to 4 years.
- Published in Coverage & Plans, Support
What does the Performance Plus plan cover?
Friday, June 19 2026
Performance Plus is Autrella’s most comprehensive powersports plan. This plan allows for performance aftermarket powertrain and suspension upgrades to be covered alongside the rest of the OEM parts of your Harley-Davidson or Indian motorcycle. Coverage extends to aftermarket engine, transmission, suspension, fuel system, primary drive, and electrical system components. Modifications must be performed by an
- Published in Coverage & Plans, Support
What does the Modified Vehicle plan cover?
Friday, June 19 2026
The Modified Vehicle plan extends coverage to vehicles with aftermarket parts and modifications that would normally “flag” or impact the coverage on your vital powertrain components. It covers the same core mechanical systems as the Stock plan, but allows for the installation and use of aftermarket tuners, exhaust, intakes, trailer hitches, and more. Those aftermarket
- Published in Coverage & Plans, Support
