Processing time can vary depending on different factors. Claims submitted after hours or during peak claims volume periods may experience delays. Typically claims are processed within 24 hours after all required documentation is received. Many claims are reviewed and a decision is provided in less than an hour after submission. Complex claims involving inspections may take additional time. Your repair facility will be notified once the claim is approved. We can provide an update on your claim by emailing claims@autrella.com or calling us at 844-778-9175.
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